Whole Dog Journal's Blog October 26, 2016

Replacement Parts for a Useful Dog Accessory

Posted at 12:11PM - Comments: (8)

Well, here is a pleasant surprise: A company that offers support for dog-related products that were purchased years ago - even more than a decade ago!

The hardware is what makes this gate so secure and easy to use.

I bought this gate a long time ago. It was for sure more than 10 years, because I have been living in my current northern California town for more than 10 years, and I bought it (and used it for at least a few years) in my old rental home in the San Francisco Bay area. And it's easily the best dog or baby gate I’ve ever had, which is why I brought it with me when I moved.

But I didn’t install it in our new house after I moved. We didn’t have a dog who needed gating at the time. And by the time we did need a gate, I couldn’t find the hardware I needed to install it properly. D’oh! So I have been making do for YEARS with pressure-mounted gates and exercise pens.

So has my sister, who borrowed one of my exercise pens to prevent her dogs from going from her deck, which is accessible through a dog door from her house, into the unfenced front yard. I was there recently and said, "You know, what you need here is a gate like the one I used to have in Alameda...and I think I still have that gate somewhere!” I came home and easily found the gate (in a storage shed), and then quickly remembered the hardware issue. Perhaps, like so many great things today, I could find replacement hardware on the Internet?

Here's where I will install the gate, with the replacement hardware I just ordered, at my sister's house. (The width of the gate adjusts to fit.)

I looked all over the gate for a name brand or model number. I found the brand, Kidco, and went straight to the Internet. And lo and behold, at Kidco.com, I found a link for replacement parts, and very easily found a model with the same type of hardware as my dream gate. All the pieces were illustrated, so I could see exactly what parts I needed, and which I did not. The only thing that could have made the process easier was an online order form; instead, I printed out the order form. One can either mail it to the company with a check or fax it to them with a credit card number. For about $15, I will be able to install this terrific gate at my sister’s house (and borrow back my exercise pen!).

The thing that makes this particular gate so great is the hardware. The hardware secures it VERY well– no dog of any size was EVER able push it open, and many tried! It also swings very smoothly and easily, and flattens nicely against the wall when not in use. And it was easy to unlatch and open with one hand; it didn’t require two hands in order to unlock.

I look forward to receiving the replacement parts and fencing my sister’s little dogs in more conveniently and securely. Thanks, Kidco! And thanks, Internet!


Comments (8)

I have two of the very same gate at either entrance to my kitchen. I also have a very long extended one (7feet) at the end of a mudroom. Both have worked well for many years and have held up to many large breed dogs.

Posted by: zorbamom | October 27, 2016 9:20 PM    Report this comment

I've been looking at the banged up flap on our doggie door for a long time, thinking I would have to replace the whole door just because of the flap. Hadn't even thought of going online - even tho the manufacturer's web site was helpfully embossed in the flap itself. Duh. Thanks for the nudge.

Posted by: MJC | October 27, 2016 2:34 PM    Report this comment

mjceli: Go to kidco.com and then "hardware mounted gates." The one that's closest to my old one is the "SAFEWAY (R) TOP OF STAIR BABY SAFETY GATE." Very similar hardware. -- NK

Posted by: WDJ Editor Nancy Kerns | October 27, 2016 2:34 PM    Report this comment

This gate looks and is described as to exactly what I need. What is the model number or description of it. When I went to Kidco.com I didn't see anything similar. Thanks

Posted by: mjceli | October 27, 2016 2:24 PM    Report this comment

Kona's mom, I don't know why the link wasn't live, but the site was kidco dot com (can't live link here, either) and it's only for the Kidco products.

Posted by: WDJ Editor Nancy Kerns | October 27, 2016 1:15 PM    Report this comment

It would be helpful if you had post the web site address where you ordered the replacement part(s) and clarify if they carry parts for multiple manufacturers or only for Kidco. Thank you.

Posted by: Kona's Mom | October 27, 2016 11:18 AM    Report this comment

George does not need a gate. The back yard is gated. I brought some groceries into the house, let both digs in and they both ran out the front door. I walked down the street and Kaiti the Heeler came and walked in my left side. I let her into the house then got in the car and drive around the neighborhood for @ 15 minutes. When I got home George was on the front porch with my neighbor from accross the street. Guess he likes his home. Diane

Posted by: George | October 27, 2016 10:19 AM    Report this comment

This is the exact gate that I have had for many years. I've never found another that even came close to being this good. Thanks for the "heads up" on replacement parts should I ever need them. Like you, I moved my gate from our old house to our new one when we moved.

Posted by: RBOhio | October 27, 2016 8:45 AM    Report this comment

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